X Xylent Studios

PreOrderCheck legal

PreOrderCheck Support

Support for the private PreOrderCheck pilot is handled by Xylent Studios.

Last updated: May 9, 2026

Contact

Email support@xylent.studio for PreOrderCheck support.

What To Include

Include the app version, Windows version, install source, a brief description of what happened, and a support bundle exported from the app when appropriate.

Sensitive Files

The support bundle excludes the raw local database and raw config. Restricted backups contain operational records and should only be shared through an approved support channel when specifically requested.